Question 1

What is Afrina Beauty?

Accepted Answer

Afrina Beauty is a full-service beauty and wellness destination offering professional hair, skincare, nail, makeup, henna, spa and beauty treatments. Established in 1986, we are committed to delivering exceptional service, premium products and personalized beauty experiences.

Question 2

Where are your branches located?

Accepted Answer

Afrina Beauty has multiple branches across the UAE — Dubai (Al Barsha, Jumeirah, Etihad Mall, Century Mall) and Sharjah (Khezamia, Maliha). Visit our Contact page to find the branch nearest you.

Question 3

What are your operating hours?

Accepted Answer

Operating hours may vary by branch. Most branches open daily 10:00 AM – 10:00 PM; Maliha opens 9:30 AM – 9:30 PM. Please check your preferred branch or contact us directly for the latest hours.

Question 4

Do I need an appointment?

Accepted Answer

Appointments are recommended to ensure your preferred date, time and beauty specialist are available. Walk-ins are welcome, subject to availability.

Question 5

How can I book an appointment?

Accepted Answer

You can book through our website, by phone, via WhatsApp, or by visiting any Afrina Beauty branch.

Question 6

Can I change or cancel my appointment?

Accepted Answer

Yes. Please notify us as early as possible if you need to reschedule or cancel your appointment.

Question 7

Will I receive a booking confirmation?

Accepted Answer

Yes. You will receive a confirmation once your appointment has been successfully scheduled.

Question 8

What beauty services do you offer?

Accepted Answer

Hair care & styling, hair treatments & coloring, facial & skin care, nail services, waxing & threading, henna art, makeup services, spa & wellness, bridal beauty, and home beauty services.

Question 9

Do you offer consultations?

Accepted Answer

Yes. Our beauty professionals provide personalized consultations to recommend the most suitable treatments for your beauty goals.

Question 10

Do you offer home services?

Accepted Answer

Yes. Selected beauty services are available through Afrina Home Services in designated service areas.

Question 11

Do you sell professional beauty products?

Accepted Answer

Yes. We offer a selection of professional beauty products to help you maintain your results at home.

Question 12

Can I purchase products online?

Accepted Answer

Online shopping availability may vary. Please visit our Products page or contact us for assistance.

Question 13

Do you offer promotions?

Accepted Answer

Yes. We regularly feature seasonal promotions, beauty packages, exclusive discounts and special offers.

Question 14

Do you sell gift vouchers?

Accepted Answer

Yes. Gift vouchers are available and make the perfect gift for birthdays, celebrations and special occasions.

Question 15

What payment methods do you accept?

Accepted Answer

We accept cash, major credit and debit cards, and other approved payment methods available at each branch.

Question 16

Can I receive an invoice or receipt?

Accepted Answer

Yes. A receipt will be provided for every completed transaction.

Question 17

What hygiene standards do you follow?

Accepted Answer

Your safety is our priority. We maintain strict hygiene, sanitation and sterilization procedures across all branches to ensure a clean, safe and comfortable environment.

Question 18

Are your beauty professionals certified?

Accepted Answer

Our team consists of trained and experienced beauty professionals committed to delivering high-quality services and customer care.

Question 19

Are you hiring?

Accepted Answer

We are always looking for passionate and talented individuals to join our growing team. Visit our Careers page or write to hr1@afrina.com for current opportunities.

Question 20

How can I contact Afrina Beauty?

Accepted Answer

Our Customer Care team is happy to assist. Phone: +971 4 392 9885 · WhatsApp: +971 50 100 1707 · Email: info@afrina.com.

Frequently asked questions.

Our team is here to help.